Creating a Client Portal within our Simple Practice system will allow you to securely message your provider directly, gain easy access to your telehealth appointments, and manage your billing/insurance all in one place!

Using the Client Portal is the most effective way to receive billing statements, update insurance information, and participate in telehealth appointments with the least amount of technical difficulties. If you are a legal guardian or designated family member of someone else at GIMHMC, we can grant you access to manage their information as well upon request.

Click on the Simple Practice Client Portal Access below to activate and/or sign into your Client Portal!

Simple Practice Client Portal Access:
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Simple Practice Client Portal Steps

The SimplePractice Client Portal is a secure and easy way for you to communicate with your practitioner, request appointments, sign documents, and even pay your appointment fees.

Existing Client:

Part 1: Logging into Simple Practice

New to the Portal:
The first time that you log in to the Client Portal, click the link found in the Welcome email you received from your practitioner. Clicking the Sign in link will open a new tab in your browser where you’ll be logged in automatically.

When signing into your portal, you will never need a password. You will always be sent an email to login to the portal. 

Part Two: Logging into Simple Practice

Returning to Portal:
  • Go to your practitioner's Client Portal URL.
  • Click I’m an existing client.
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Clients who are in our system have access to the portal once you are ready to go! This access will typically be provided to you after you have already seen your provider at least once. 

Step 3:

​Enter the Email address associated with your account. Click Send link. 
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Step 4:

Check your inbox to find the sign-in email. 

​Click Sign in from the email to automatically log in to your Client Portal. Keep in mind that the link in the email is valid for 24 hours and can only be used to sign in once. 

Once you click on that, you will be in your portal.​​

Additional Features

Managing Multiple Profiles

If you’re seeing your practitioner individually and for couple appointments, or if you have minor client(s) that you’re responsible for, you may have multiple Client Portal profiles.
If that’s the case, you’ll see multiple icons upon signing in to the Client Portal. Simply select the profile that you want to manage.

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Requesting an Appointment

Under Appointments you can request an appointment by clicking on the green Request Now button and follow through the questions that it asks. 

Documents & Forms

The first time you log into the Client Portal, you'll see a Welcome message from your practitioner. After you click Get started, you'll begin completing forms that your practitioner requested.


​Under this page, you can:
  • Find past submitted documents
  • Upload new documents 

​Documents can be signed electronically by clicking Sign here at the bottom of the page you are signing. Make sure to Save Changes.

Billing & Payments

  • After logging into the Client Portal, click Billing & Payments to see your billing page. This page provides you with an overview of your recent payment history and access to your billing documents
  • You’ll see three sections for Invoices, Statements, and Insurance Reimbursement Statements (superbills)

At the very bottom, there’s a section for Account History that shows your most recent sessions and payments:

Making Payments

It’s easy to pay your bills in the Client Portal and stay on top of your payment history. Your current balance displays at the top of the page. You can either pay this entire balance, or pay a specific invoice.
  • To pay your entire balance, click Pay Now next to the balance amount
  • To pay a specific invoice, open the invoice and click Pay Now at the top